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9:30AM - 1PM
55 Broadmead
Banks
“I have been a customer for some years and have always found the service to be excellent,I always liked James he was a lovely person and had a great personal touch, sadly he left and new staff have taken over the branch,they are all very nice and helpful, today we were served by Emily Autton who is delightful and has a warm and wonderful way.Service is what you get at Yorkshire Building society.Highly recommend.”
“Very helpful and personable cashier who had the information at her fingertips and was able to assist us today. A credit to her bank. (Let's hope this branch doesn't go the way of the one in the city centre where customer service has taken a sharp decline).”
9:30AM - 1PM
Unit SU50C
Banks
“Excellent, friendly service with a short wait time. However the cheque machine didn’t work for my printed cheque (with a QR code), and no mortgage adviser in branch.”
“I have been visiting this branch twice and on both occasions the staff were extremely helpful. Especially a lady called Jenni. Credit where credit is due. This is a lovely branch where customer service and satisfaction is still held into account.”
“Studying in UWE is great. Multi-cultural university with so many facilities like gym, restaurants, football court, basketball court.. and so on.. with a huge robotics lab + the largest solar powered building in the UK (as i heard) which is the business and law school”
9:30AM - 4PM
58 Regent Street
Banks
“Staff are very helpful. They are very organised and the do there very best to help each customer. I like come here to take money out or put it as nothing is to much trouble. Thanks for all your work.”
9AM - 1PM
15
Banks
“Really lovely helpful staff. Lady with guy hair hair and gut with hay-fever ( rubbish description I know)It was 5 mi uses before closing but they helped me order a new card and change money for my carboot.And I didn't feel rushed!Thank you!”
9AM - 1PM
15 High Street
Banks
“Had to sort my buisness a/c on line as threat of branch closures high now. Over 70 years old and not easy. Ranjit Garya helped me a lot. She spent time with me to sort it after 8 visits in the branch over 2 months. All not same for other staff. Some left me to talk to some one away on phone. Thanks to some staff only.”
9AM - 1PM
284 Wells Rd
Banks
“After trying to sort a problem out unsuccessfully, I returned and was dealt with by a fantastic lady who was so helpful and patient in sorting out my accounts.
I felt the professional and kind way that she dealt with my banking really helpful.
Perfect customer service. PATIENCE and I then had an answer to my query.”
10AM - 4PM
Fox Den Rd
Banks
Closed
4 Church Rd
Banks
“Excellent bank. Friendly helpful staff. Easy parking. The best bank I've ever used. Top marks to Simon for his advice and help in resolving an issue for us; his communication and regular updates were second to none.”
Closed
79 Regent St
Banks
“Had an appointment to set up a new account and had Kat and Kam look after me. Two lovely ladies who worked so well with each other and with me. Thank you for looking after me.”
9AM - 1PM
125 East St
Banks
“Got in without a booking due to a late request so understandably at whims of what the branch could do for me. I was told to come back in half an hour while they prepared things in the background. Excellent service, very smooth. Thank you!”
Closed
Deanery Rd
Banks
“Fantastic bank and easy to use banking app and features. Main reason for writing the review is to mention how fantastic the staff are! They’re easy to get through to and are always friendly and helpful - thank you!”
“I went to the local branch of Lloyds … Highbridge Road, Bishopsworth, Bristol…..this afternoon hoping to switch my account to them. There were 3 members of staff present all of which totally ignored me whilst they all casually chatted to a customer. Needless to say having waited for 10 minutes, I changed my mind and will not be switching to Lloyds.”
9:30AM - 1PM
14 Broadmead
Banks
“I was at the bank today for business. There was something very funny about the two 30-something office guys working there, because they were laughing.
Is it possible that I no longer have to work at age 50, or that I worked in a higher position than they do now? Or how do I move to Barcelona, where it doesn't rain? Whatever. After all, they did their work for their salary. I used them for their purpose. I don't have to deal with the human part. That's why I give all 5 stars.”
9:30AM - 1PM
62 George White Street
Banks
“Visited to open the student International account. Did see a good coordinated team work and process in line.I think with increased account opening for students more staff could have been deployed.Me and my kids are international premier account holders and I think we should feel privileged when we visit any branch globally. It's really sad to see the premier section deserted everywhere I went in the UK and needs an appointment if services are needed. That's really illogical. Even the teller counters are not premier designated.The global team should look into this.At this branch , I would appreciate the service provided by Mr Stephen Butter Worth from the network team in assisting me , even though he was assigned the student account opening for my daughter.”
“Really great building society and all the staff in this branch are very friendly and helpful. They are always able to answer your questions and I've never had to queue to be seen. Much better than any other banks I have dealt with in the past. Thank you for being so great!”
9:30AM - 12:30PM
7-13 Merchant St
Banks
“Samantha helped me get a particular official document I needed for my overseas move, and I'm so grateful for her kind assistance. She really went the extra mile on my behalf.”
“Staff are super friendly and helpful but there is only three counters for what seems like a very busy branch. Also their computer systems seem to crash a lot. Cash, cheque and coin deposit machines available. They have a coin counter machine that gives you a paper receipt that you have to get in the queue with. You can make appointments and pre order change bags online to speed things up.”
10AM - 1PM
36-38 Merchant St
Banks
“I went in today with a huge crisis, and within 20 minutes Natasha Trott was able to not only help me, but comfort and reassure me. I had the best service, and left feeling so much better with my crisis solved. Thank you so much Natasha, I appreciated your help so much today! 5 stars to you!”
Closed
4th Floor Bridgewater House
Banks
11AM - 4PM
40-46 Broadmead
Banks
“Every time I go to this Metro branch I'm always very satisfied with the excellent customer service I receive. I can't fault it, the staff is extremely helpful and polite. English is not my first language, but they make sure to explain things in a very clear way”
9AM - 3PM
25/27 Broadmead
Banks
“Arrived at branch 8 minutes before closing today and even though the gentleman that assisted me clearly knew sorting my issue would mean staying after closing time, he got on with it professionally and courteously. Great customer service and much appreciated.”
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““I had an excellent experience with Barclays Bank thanks to the outstanding service provided by Ashraf. He was patient, knowledgeable, and went above and beyond to ensure everything was handled smoothly. His professionalism and friendly approach made the process stress-free. Barclays is fortunate to have someone like Ashraf on their team.”