Went into the branch today needing help with my account and was help by Steph who was brilliant. Great customer service. Thank you again
January 2025
Would be nice if they opened the cashiers up instead of making people using the machine to bank money which ends up clogging and then I have to wait till the end of the day for a phone call to say my moneys not in the machine. Three times now and I'm down about £80. The staff are ok apart from one lady who's just plain... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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