Barclays bank have no idea what they are doing! I have been asking for a very simple letter to be posted or uploaded to my online banking system for two years now. I have spent countless hours on the phone and on their online app and in store, asking for a letter to confirm that a company hadn’t paid me (which they confirmed... read full comment
December 2023
Banks usually get a hard time with only unsatisfied customers leaving reviews but thought I'd drop some nice words.Booked an appointment through a phone call to open and account and had trouble verifying my documents. Was attended by Gareth who's a super friendly bloke and explained everything so clearly. Really happy with... read full comment
October 2023
Had my account temporarily locked whilst I was traveling in Bristol.Sarah was extremely friendly and helpful in resolving this issue on the spot. Top-notch customer service.