I have always had mixed reviews of this nationwide. Some occasions I am greeted by friendly staff members and on other visits I haven been greeted by someone who obviously doesn't want to be there as they can't be bothered to help. There is parking close by in a car park and on street parking, but it can be very busy.
May 2025
Very poor service at this branch. Closed at 4:30pm in the week and only open for three hours on Saturday until 12pm. Arrived at 10:45am and was told no time deal with my transaction. What is the point of a branch only being open when the majority of customers are at work? With Yate branch closed on Saturday I was advised... read full comment
Nationwide Building Society Westbury-On-Trym is the UK's best high street banking provider for customer service because we put our members' needs before our profits. We offer a range of savings accounts and ISAs, mortgages, current accounts, loans, credit cards, and insurance - for all life's needs. You can use our online, mobile, and banking services of if you prefer speaking face-to-face, pop into your local branch.
