John Lewis Shoe Department – I came in for baby shoes and was met with unbothered, rude staff who eventually said, “we don’t have any shoes in that size.” So you’re telling me you only stock 1 single pair in that size? It just felt like they couldn’t be bothered to help. Thankfully, we went to Clarks instead... read full comment
August 2025
We went in looking for a new bed frame and a particular one which was quite expensive. The staff tried to help but because the computer was switching over to the autumn range (don't know why that should affect beds) they couldn't see if what we wanted was in stock in the size required or when it could be ordered and delivered.... read full comment
August 2025
The cafe, just went in with my 85 year old mum for a coffee there was a long queue waiting for food so decided to go to the till to order coffee as there were 2 girls just stood there doing nothing. As I approached the till I got told there was one queue and I need to get to the back of it. I explained I did not want... read full comment
John Lewis is a chain of British department stores operating throughout the United Kingdom. John Lewis Manchester is located in the Trafford Shopping Centre on Peel Avenue. The two floor store covers fashion, beauty, travel goods, technology, homewares and more. The Manchester branch also offers a range of facilities such as Personal Styling, a Home Design service and The Place to Eat. Pop in and ask a Partner for the latest workshops, tasters and classes happening in-store, or otherwise check the website and What’s On page for local events near you.