Amazingly friendly and helpful staff! My toddler bumped her head on a metal shopping basket and the staff could not have been more helpful. Two first aiders from the store helped me and made such a difference to a difficult situation. Special mention goes to Pip who even gave me a follow up phone call the next day to check... read full comment
October 2023
I was disappointed by a rude staff member at M&S Torquay called Matt with glasses. I asked for help and was met with eye rolls and sighs. When I followed up, I was told "What do you want?" in a rude tone. I am a loyal customer and expect better and I wish there was another store nearby that I could use instead.
September 2023
Not very happy ,had a duff pair of shoes ,but was told they have been on sale price of £11.99 (might cover the diesel from home and back) I am sure I paid full price.Anyway I tried Customer care but found the robot a bit of a bind ,so I have given up.Also given up using their store ,after many years.Another good shop off... read full comment
M&S is a leading British retailer bringing quality, great value food, clothing and homeware to millions of customers around the world. Offering contemporary, wearable style at great value for all. Our food is known for its quality, freshness and innovation credentials. We look forward to welcoming you to one of our stores or you can visit us online at...