Department Stores in Torquay, Devon

“This a regular visit for us as we love the staff and the customer service at the cafe. The young staff member is extremely helpful and goes out of their way to help make the visit the best it can be. The young member of staff who I recall being called Rae is very friendly and helpful and a credit to the store.”

“I came into the store today to buy some warm stuff, and stupidly I had an open can of drink open, which spilled all over the till area and floor. The staff member who served me and the lady who cleaned it up was super friendly about the whole thing, I felt awful but they made me feel so much better about it. Thanks so much guys ?”

“Our only go to place to eat. Helpful staff, good tasty food, reasonable priced, and kept clean and tidy. Good access. Sometimes could do with a bigger seating area as very popular. Fabulous views best in town.”

“Great staff, very helpful, I needed a men's dressing gown out of season but a member of staff went the distance and got one for me. The recipient is delighted with it and I'm a happy bunny. A++++++”

“returned a faulty carvella handbag with the assistance of Sarah Prowse from Kurt Geiger . the transaction was seamless with a sincere apology and even location searched for a replacement bag that was sent to my home without delay thanks Sarah , fantastic service , I will be back Karen Howell”

“had to go to the Torquay store today as my washing machine had broken we looked on the screen to find one that suits and the young lad who served us called Ian was amazing he sorted all of it on line for me he was patient and found the one for me he should be recognised for his people skills and patients as not everyone is clued up on the internet polite and a very good worker at all times making sure other customers was being looked after whilst helping me thank you again Ian keep up the good work hope you get recognised for your work”

“This review is about M&S opticians at the Willows shopping centre, Torquay.Having being a Spec****** customer for 25 years I was very nervous about going elsewhere, but as I was not happy with my previous opticians and a very good local one in the town where I lived closed down I decided I would try M&S but not buy from them if I did not like the service I got. I WAS EDGY AND NERVOUS!! I had phoned in to check whether, as and old age pensioner, I would have to pay anything as I got a 50% off voucher sent via email after my wife booked the eye tests. The person who took my phone call was a little hesitant so I proceeded with caution. I NEED NOT HAVE WORRIED! Bethan and Adriana were so patient, polite and helpful with an old dodderer like me! A very rare experience in this day and age. The Optomometrist, Marjan, was very thorough and coped with my constant questions very professionally. After all the tests I needed a coffee and time to think about their recommendations but I was so impressed I went back and placed my order. My wife felt the same way and also bought new glasses, so they got some money from this old skinflint! I eagerly await getting the glasses and hopefully solving probems I have lived with for a few years. If it is possible to add to this review I will as soon as possible. MANY MANY thanks to all at M&S Opticians in Torquay.”

“Still a great man shop… Easy access to the men’s department as well as changing rooms. Staff really helpful have good banter. Good selection of shoes and nicely laid out. Directional lighting towards the garments is a plus. It’s also got a Home section upstairs and a Costa coffee.”

“5 stars for David, so polite, efficient and knowledgeable. Helped us purchase our paddle board, even grabbed it and took it to the till for us, thank you David :) Will be returning because of you.”