we were served in the Tech Support department today with an iPhone 16e, we paid for the transfer of all the information, my husband's old phone wasn't charging and only had 12% charge. The lady in tech support was amazing and managed to transfer all the information. the gentleman that advised on the phone was really good... read full comment
March 2025
Why can I not call John Lewis Milton Keynes direct - they’re not returning my Wife’s calls as promised and I want to speak to the store manager - their Call Centre just cuts me off when I ask to speak to a Supervisor - and their chat bot drops off immediately it thinks it’s answered my question (which it hasn’t)... read full comment
February 2025
I had a wonderful experience with Robert—he was incredibly friendly and helpful when assisting me with fragrances, lovely to chat to, and I truly appreciate his excellent customer service.
John Lewis is a chain of British department stores operating throughout the United Kingdom. John Lewis Milton Keynes is located in the Centre: MK, an indoor mall with over 200 shops and restaurants. The store covers homewares, fashion, technology and more. There are a range of facilities on each level such as Personal Styling, Home Design, Nursery Advice and The Place to Eat. Exclusive beauty brands include Jo Malone, Charlotte Tilbury and Laura Mercier. The mezzanine floor covers a wide range of other services including a Clarins Spa, Cavendish Clinic, Bureau de Change and Ori Caffe. Pop in and ask a Partner for the latest workshops, tasters and classes happening in-store, or otherwise check the website and What’s On page for local even...