HSBC Bank Plc
ATMs,
Banks
110 Grey St, Newcastle upon Tyne NE1 6JG
Most Recent Comments
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November 2023
Very terrible telephone banking service, kept tossing me here and there without any valuable help. I can’t believe I wasted more than an hour of my precious time with no result. I am more than dissatisfied??. If I can give zero star, I wouldn’t hesitate.
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October 2023
Terrible Customer Service, visited the branch for 6 times to get my student card sorted when it should be as easy as an online application in other bank. Staff ask you to revisit everyday with terrible attitude. And now, I still get to receive my card after 3 weeks of my registration! Not sure why but going through sooo...
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October 2023
Biased behavior and attitude; that’s what you clearly feel when you’re there. Not all customers are treated equally. Based on the nationality and clearly passport they decide what to do. make u feel horrible and traumatize you or welcome you warmly instead. All depends on where are you from. Waiting hours, several in...
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More Comments(48)
From HSBC Bank Plc
Support for all your simple or complex banking needs, with access to a counter service (Mon-Fri only), branch colleagues and specialists on site
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
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