I've always felt that the staff in Bury St Edmunds M+S were very helpful and friendly. However today Jacob went above and beyond.. When I asked if I could take the trolley with my heavy bags out to my car, parked just in front of the store, he carried my bags out to the car for me. Thank you Jacob for helping an old lady,... read full comment
August 2023
I have been searching high and low for an alternative wedding style cake came upon m and s two tier naked vanilla and jam filled cake so it's been ordered and is perfect for couples like us on a budget weddings don't need to be hugely expensive to enjoy your special day and it was close by for us to go and collect when... read full comment
August 2023
As a regular customer I was angry and disappointed when obviously some scruff school leaver decided to follow me around thinking I was a shoplifter.i actually spent alot of money in this store and will not be treated like this again silly them they have just lost a good customer perhaps if they employed proper security... read full comment