August 2023 by Sheila Hetherington
I've always felt that the staff in Bury St Edmunds M+S were very helpful and friendly. However today Jacob went above and beyond.. When I asked if I could take the trolley with my heavy bags out to my car, parked just in front of the store, he carried my bags out to the car for me. Thank you Jacob for helping an old lady, you were very kind
August 2023 by Emma Maile
I have been searching high and low for an alternative wedding style cake came upon m and s two tier naked vanilla and jam filled cake so it's been ordered and is perfect for couples like us on a budget weddings don't need to be hugely expensive to enjoy your special day and it was close by for us to go and collect when we need it in September just perfect
August 2023 by Maria C.
As a regular customer I was angry and disappointed when obviously some scruff school leaver decided to follow me around thinking I was a shoplifter.i actually spent alot of money in this store and will not be treated like this again silly them they have just lost a good customer perhaps if they employed proper security instead of school leaving shelf stackers they may be able to pick out the real thieves!!!!
July 2023 by Myra Moss
Called in early before work today.Lovely lady - great service.We must keep using our local M&SBig shout out to lingerie department.Fitted me with the perfect bra.10/10 ???
July 2023 by Karen Wright
Lingerie staff were most unhelpful especially the one called Anne and the "lady" on the checkout (Tracy) did not make eye contact, was curt and walked away before I had packed my bags. I asked for a price 3 times before she finally answered. As a visitor to the store I will not be going again. It will be nicer to shop on line!
July 2023 by Sophia Long
Lovely little coffee shop here. Well run by polite & friendly staff. I heartily recommend
June 2023 by Sarah Lewis
Can't thank the ladies in the lingerie department enough. Angela in particular was very kind, making you feel at ease and able to get the right garments fitted properly. A great team and would highly recommend to any ladies who may need to be fitted. Peace of mind you will be in good hands.
June 2023 by Denise Woods
Had a bra fitting with the amazing Anna. She made me feel at ease & was really helpful! Great service.
April 2023 by K GS
This is the place for everything you need: a few storeys with a special space for things like the Food Hall, ??swear, Kidswear, ?, cafe, ??swear & lingerie. A perfect surface. However, they were missing ?(Autograph) when I ? in the Beauty section on the 1st floor.
April 2023 by Chris
Good food produce with a wide range. Customer lift available. Men and women's clothing. A cafe available on the 1st floor.
March 2023 by Sarah rankin
Great store, lovely fresh produce and well stocked fridges and shelves
March 2023 by Mark Wallace
Great branch - not the largest M & S but staff are helpful. It's spread across 3 floors and the food selection is great.
February 2023 by Keith Bacon
Went to shop for food today. The shop is far too small, every time you move you bump into someone. We wanted to browse and see what they had but could move so gave up. That was a Thursday, I dread to think what the weekend is like. Awful experience!
February 2023 by Marshy
Went in the cafe tables were dirty and not being cleaned. Counter on the right was filthy. Some random guy going round taking crockery off tables who didn't even work there,plenty of staff about but not taking any notice of dirty tables, not what you expect from MandS
January 2023 by Gillian Coral
Cafe visit today 20th January 2023. No hot food, no saucers for cups, no plate for sandwich.
