“Just wanted to say a huge thanks to Jenny for sorting my dad's glasses out. Not only did she give great service when we ordered them but she also went above and beyond by posting them out to us on her day off.”
“Staff were lovely and friendly, the man taking my eye test was really friendly, went above and beyond. I was made to feel really welcome, I have never had a place I go back to all the time as I pay for my eye tests I just go where ever can fit me in, I will be using boots from now on due to there exceptional customer service.”
“Very helpful staff. The shop was very clean and tidy and I was able to get what I wanted easily. I bought most of my Christmas presents and treated myself to the star gift.”
“Apppalling Customer Service at the Birkenhead store. I bught glasses 5 months ago at over £300 cost. Faulty lenses that are supposed to be scratch resistant, they are clearly not. want me to pay over £150 for new lenses. Will never shop here again.”
“Cannot fault the service I received here. All the staff were absolutely amazing! I have to say it was the most helpful and informative eye test and fabulous customer service I’ve ever had, and I’ve been to several places over the years. I moved to the Wirral a year ago and this is definitely my go to place going forward. Just want to say a huge thank you to the staff here you were all brilliant. I will be back! ?”