Sunglasses were “ delayed “.nobody called to update. Popped in today they are there - but no answer to when they arrived or why they never called. Happy to take my money right away. ?. Spoke to supervisor- tried to explain and she goes ‘dont talk to me like that’. Like what???
January 2023
great experience- friendly staff
September 2022
Apppalling Customer Service at the Birkenhead store. I bught glasses 5 months ago at over £300 cost. Faulty lenses that are supposed to be scratch resistant, they are clearly not. want me to pay over £150 for new lenses. Will never shop here again.
