Shoe Stores in Basingstoke, Hampshire

“Congratulations..Clarks. I would like to single out Emma, for her bright personality, humour and intelligence, and for, ensuring an elderly gentleman felt at ease. For during a fitting. Nothing was too much for Emma, and she went that extra mile, to ensure
Customers were treated as individuals. I thoroughly commend this young lady for her intelligence and empathy.
A pleasure to do business with.”

“Just been to purchase a suit for my aunties farewell I would like to thank the member of staff who looked after me for all his help in selecting a wonderful suit and extras Brian welch”

“It’s a lovely store run by welcoming, friendly ,helpful and knowledgeable staff. Young lady(trainee) was super great. My little one loves her new shoes & trainers. Thank you, guys !”

“As one of the biggest names in retail and unit in Hampshire, I love going in for a browse as they have made nice use of their home and perfume displays, with everywhere room to walk around. Maybe have a bigger Petite clothing range, in the middle, not hidden at the back, as there seems to be less product range now than there was, with jeans and leggings everywhere else on view in the store. Also, where is your make-up ? I used to adore the shimmer and baked cosmetic range and this is non existent now, which is a shame for shoppers who liked it.”

“Visited the shop in festival place,was served by Thierry,he was so respectful,kind and professional.Even though I kept trying different shoes, he was so polite the entire time until I found the kicks I wanted.
Highly recommend the shop and Thierry,thank you kid??”

“I recently visited Matalan in Basingstoke and I couldn't be more pleased with my experience! From the moment I walked in, I was greeted by friendly and helpful staff who went above and beyond to assist me in finding what I needed.

The store layout was excellent, making it easy to navigate and find exactly what I was looking for. The variety of products available was impressive, and I was able to find everything from clothing and homeware to accessories, all at affordable prices.

I was particularly impressed with the quality of the items I purchased. Not only were they stylish and on-trend, but they also exceeded my expectations in terms of durability and comfort.

Additionally, the checkout process was quick and efficient, and the staff were courteous and professional throughout.

Overall, I had a fantastic shopping experience at Matalan in Basingstoke and I will definitely be returning in the future. I highly recommend this store to anyone looking for great quality products at unbeatable prices.

Keep up the great work, Matalan Basingstoke!”

“On trend Trainer/Shoes store, have always been asked if I was okay and needed help every time I go in. Have varied brands including Nike, Adidas, Reebok, Vans and Converse. They not only stock Trainers but they do dress shoes as well as Dr. Martens. For women’s there is a varied selection of Trainers and Shoes. Prices are very slightly higher than where you may find them elsewhere however elsewhere you may have to wait for them to come in where it’s simply a in and out here.”

“I was served by Csilla today, and she was filled with sympathy and was extremely helpful during my shop today. Hopeful of more staff like her to be of help to everybody else.”

“My teenager had her bra fitting today and the lady was absolutely lovely. ( So sorry I can't remember her name , think Rose/Rosie? ). She was kind and friendly and made my daughter feel very comfortable. Thank you so much. ( and to the lady who arrived early and wanted to be served immediately , you were the rude one. Was embarrassing listening to you be so rude and then telling Rose she was rude which she definitely was not).”

“On Jan 8th 2025 i brought my lively 4year old to the shop to buy some trainers something that isn't a easy task so came at a quiter time in the day, i chatted with the lovely Sales assistant Gemma about what kind of shoe i was looking for and that my son might find it difficult to sit still, Gemma was fantastic at interacting with my son who immediately took her hand and happily walked over to a quiet shoe fitting area my son was so relaxed with Gemma and sat really well trying on the trainers, Gemma was patient waiting for my son whilst he exitedly walked around the shop in the trainers to see how they felt.

On leaving the shop my son happily gave Gemma high fives, the other shop assistant working on the till was also very friendly and polite. My son & i left the shop very happy and i was also relieved to have had such a calm shopping experience.”