The customer service at this branch is a disgrace. They took a double payment from my mother in law for an iPhone and nearly a month later after three visits to her bank (in Redhill) and repeat visits to this branch and ages on the phone they still haven't refunded her. Avoid this place and EE.
October 2023
Firstly, I would say the staff I spoke to at this store were very polite and courteous but unfortunately, despite the full service offered, they could not unlock a phone.Secondly, how did I get here. Well, I tried the online website for EE to undertake this task. After four days of trying it just would inform me that there... read full comment
October 2023
Spoke to a rep over the phone on the 9th about pre ordering the pixel 8 pro, I confirmed the package and they said they were able to do that for me no problem, I said I can't agree a time as I have kids and have to work round them and he was very nice and said no problem just come in when your free I think he's name was... read full comment
EE, part of the BT Group, is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services. Our EE shop located in the Martletts, Crawley offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.