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9:30AM - 1PM
35 W Orch Wy
Banks
“Brilliant customer care. The staff go out of their way to try to accommodate my wife and make sure she is comfortable whilst dealing with her banking, she has mobility issues and a comfy chair is always offered. The staff are courteous and friendly and very helpful indeed!”
“There's very rarely long queues,the staff are all pleasant and nothing is to much for them. They have inside seating area's for customers. A working good cashpoint outside too.”
“Not a CBS member but had to visit on behalf of someone today. The lady at the front desk was so pleasant to everyone and even knew a few of the customers by name and chatted with them while they waited which was clearly a delight for them. The young girl at the desk was also pleasant polite and quick. Such a lovely atmosphere compared to my own bank.”
“Friendly, helpful and knowledgeable Iva immediately understood what I wanted to do with my ISAs and got straight on with it. Private office and coffee provided. What a difference to the unhelpful attitude at Nationwide who have lost my business after 9 yrs. Thanks Iva. Ed.”
9:30AM - 12:30PM
21-23 W Orch Wy
Banks
“The staff here were excellent.When I went into the store for the first time to open an account, a lady at the front explained what to do, how to do it and where to go which was brilliant. Every time I have gone in I have had no issues with depositing money.Even when I had an issue with my money, we went into store and this was rectified within a few daysBrilliant store, hopefully the move to online banking won’t happen too soon!”
“Excellent courteous customer service, efficient and attentive, very clean branch-hygienic and promoting community spirit.Definitely happy to come back to this branch.”
“Lovely Lady on the front desk, red short hair, sorry for poor description, as didn't catch her name, but wow what a pleasure to speak to, helpful and efficient, very polite and a great service from start to finish, above and beyond.What a credit she is to the branch.Thanks”
9:30AM - 1PM
62-64 Broadgate
Banks
“Louise was very friendly and helpful today when i came in with a very tedious task most would dread (counting coins) but she was happy to help and had a lovely conversation with my mum”
“I could not get the virgin money app to work on my phone, I popped instore after 3 failed attempts at resolving the issue with the phone helping.The Coventry branch team that dealt with were absolutely fantastic, it took nearly one and half hours of repeatedly trying and phoning their own customer service line, retrying and retrying the two team members did not give up and made it their own personal challenge to get me sorted!On a very difficult day these two gave me the best customer service I have had anywhere in a long long time, absolutely 1st class!Thank you so much.”
9AM - 2PM
5-11 Upper Precinct
Banks
“I have been a customer of this society for many years, although many branches have closedown the one in Coventry town closed from the High Street and relocated in a much better position. All the staff are friendly and they have a good comfortable waiting area.”
“This hassle been our second stay at this Doubletree Coventry Arena and both stays have been excellent. Positioned just off the M6 it is ideal for a stopover when the journey from London to Manchester on a Friday night seems too daunting. The service from the smart staff was up to Hilton standard and welcome. We took our evening meal in the adjoining restaurant which served up good pub food. Prices seemed very reasonable. Breakfast in the hotel itself was typical Doubletree standard and excellent. Our room overlooked the stadium which was empty and a bit uninteresting. A room overlooking the car park may have had more going for it. The rooms are clean and quite spacious. The bathroom had a decent shower but no bath. Bed was very comfortable.”
9:30 AM - 1 PM
24 Broadgate
Banks
“I don't go into the branch very much nowadays as I do most of my banking online but I have no complaints whatsoever. I find the staff really helpful, courteous and efficient, and they have always been like this. Queueing? Only during Covid, and didn't we all?”
9AM - 1PM
15 High St
Banks
“I had to come over to Coventry Branch as we have lost ours in Warwick due to closures.I had an appointment and was not kept waiting at all.The gentleman I was dealing with was very helpful explaining everything as he went due to it being Registering an LPA on my Mum's accounts.I was treated very well & cannot thank him enough for making the process easy.”
9:30AM - 1PM
5-6
Banks
“It was an outstanding support provided by Ms. Rakhee Desai during my visit to the Coventry HSBC bank. I been to bank as I have newly opened account and unable to access my online account, which put me through the lot difficulty in accessing my account and transacting online. She has provided her extended support during my visit to bank. She guided me through all the possibilities to achieve a solution to my issue. She made me feel the utmost customer satisfaction with her behaviour, support and response. Thank you so much dear Rakhee Desai”
9AM - 3PM
30 High St
Banks
“Nice and clean. A fancy building as well. But the instant deposit machines are not always working which leads to queues which is annoying because some people take forever”
9:30AM - 1PM
25 High St
Banks
“I got a lot of help with what i went in for..Also a staff introduced me to a 5%interest savings account and helped me with my home insurance..Service was prompt and everything was done swiftly..”
9AM - 3PM
22 High St
Banks
“Charlotte from the coventry branch was very helpful, and friendly- we came in without an appointment to discuss our options with our mortage, she was very informative and explained all the options available to us and she set us up an appointment to disscuss things further with a mortgage advisor, so very happy with the service, thanks Charlotte!”
7AM - 10PM
Ground Floor
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“We recently went into Coventry SBIbranch and was provided customer service by lady Amirjit Kaur. She provided excellent customer service even under challenging circumstances where face difficulties with SBI bank internet connections, stayed focused to providethe right results for our purpose of the visit to SBI branch.”