9AM - 1PM
122 The Parade9:30AM - 1PM
106 Parade“The most helpful and friendly bank staff ever! Nothing is too much trouble.\\nThe last time i was there, I left my bank card in their machine inside and a member of staff actually chased after me and handed it back ! Much appreciated, thank you.”
9:30AM - 1PM
126 Parade“I went into the bank this week with my grandson. It was his first time using his account and the cashier was very helpful explaining things to him and making him feel at ease.”
9:30 AM - 1 PM
Royal Priors“Very friendly and helpful staff; Natwest, do not even think of closing this Branch! Your staff hold it together and are by far the best reason to stay with your Bank, as there are few other reasons.”
9AM - 1PM
73 Parade“After reading recent reviews prior to a visit to this branch I was not looking forward to going. Yet to my surprise the Experience I had was Amazing, Lauren on customer service desk went above & beyond was extremely Polite Helpful & Patient with me, she explained clearly to the young lad (who she was training) & myself exactly what form was needed, which was over 20 pages long printed off the form, explained what I had to fill in. some weeks later I returned again Lauren went through & checked that the information I provided was correct & would be sent internally.So going back to those reviews I have Nothing Negative to say about my Experience only A Hugh Thank You To Lauren.”
9:30AM - 12:30PM
63-65 The Parade“Very nice branch. Well laid out. Free, fast wifi. The staff were very helpful and dealt with what I wanted quickly. The bank itself is very good, offering fantastic accounts and options, with good online and mobile banking services. They lose a star because there were 4 spaces for attendants to be serving customers but only 2 serving. Then a member of staff was walking up and down the queue asking if they could help us. I'd much rather they got on one of the two free tills and served us. Also, I felt a little rushed by the cashier I was served by as they were clearly very conscious of the queue, and felt as though I couldn't take any time to think. ”
9:30AM - 1PM
48/50 The Parade“I want to say Massive thank you to Ruth. Excellent customer service, very patient and helpful. Definitely right person in the right place. I’ve been in this branch many times but never got such a great customer service. So many bad reviews but I can’t give less than 5 stars ? People like Ruth making this place welcome.”
“Went in to do a switch as TSB are closing the 2 branches local to me. Was unable to open in branch but was done over the phone. First class service, Sam was very patient and answered all my questions and happily did the switch. Hassle free and great service. Well done Halifax!!”