Very poor customer service post surgery. It is impossible to get follow-up appointments when the branch is only open 2 or 3 days a month. Left an urgent message for a call back nearly two months ago but not had any contact. Staff are lovely. but their service is quite shoddy.
September 2023
Excellent cataracts surgery performed by Dr Kiss and his staff in Cardiff. The care and sympathy shown to this 80 year old lady was appreciated. I must add that the 3 appointments I had in Swansea put me at ease. The staff in Swansea were very reassuring and very professional and the two ladies in Reception were extremely... read full comment
September 2023
brilliant experience my grandfather can now see properly he will be trouble now but this company are by far the best
Optical Express has been providing eye care in the UK for nearly 30 years and has grown to over 120 locations. We provide a full range of eye care solutions: from life-changing laser eye surgery to designer glasses, contact lenses and sunglasses. As the number 1 provider of laser eye surgery & private cataract treatment in the UK and Ireland, our focus is to provide our patients with their very best visual outcome. As a world leader in eye care, it is little wonder we now treat six out of every ten laser eye surgery patients in the UK. From your regular eye tests to your free consultation for eye surgery, through to your individual treatment with a leading surgeon and follow up aftercare appointments, we're with you every step of the way.