Department Stores in Washington, Tyne And Wear

“Myself and my husband visited the Washington matalan store on sun 1st May while I was trying shoes on I left my bags on the floor went to the checkout and left the store returning home to sunderland only to realise i had left my bags my husband went back through to matalan and a staff member had handed in our bags i just want to say thankyou so so much to whoever it was that found them and kept them for us”

“Just visited next after it's "refurbishment" and have to say if I worked there for 8 hours a day it would be a nightmare. The lighting is horrendous far to bright. Looks like the Pay here sign also reflects off the screens which the staff use which will be bad for the staffs eyes. Deffo need sunglasses when you walk in”

“Excellent, friendly, efficient customer service from all staff. I returned a faulty item on a busy Christmas shopping day and was dealt with quickly. Staff worked hard, directing and advising people to ensure queuing times were kept to a minimum. Well done to all! *****?”