Absolute nightmare to actually speak to someone. Took me 5 days of multiple calls and being of hold for over an hour each time before eventually giving up. Was unable to find the answer to a simple question on their website , the AI chat just went around in circles. Finally got through and my question was answered within... read full comment
November 2023
I'm have been a happy Santander customer for both personal & business banking for +10 years. However Santander Consumer (UK) plc trading as Volvo Car Financial Services have been awful to deal with when returning my car. Giving just 1 example, in their Vehicle Inspection report they are attempting to charge me £405.21... read full comment
September 2023
This company has zero empathy and loves to kick people when they are down! Low life, heartless company.