Was not told to bring identification last week when I went to deal with my bank a/c
February 2023
If there was an option for 0 stars I would have used that! Member of staff tried to refuse a customer entry to the Epsom Branch today with his guide dog. The customer asked for the Manager who then came out and was rude! Told her colleagues to ‘ignore’ the customer because she was Shouting and screaming, in fact she... read full comment
June 2022
I had an issue with an online personal loan application, so made an appointment to discuss it in this branch, the first lady I met was Paula who was excellent at handling and managing the issue, i then had a follow-up meeting with Emma, who was equally brilliant and the matter was swiftly and professionally resolved. I... read full comment
This branch is getting a new look and will reopen on 1st October. Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.
