Banks in Barnsley, South Yorkshire

“Had the most professional and thorough experience with Marie today. After previous bad service from another Barclays branch and the online business team. Marie actively listened to my problem and found a solution even checking other areas that I hadn't thought of myself. Marie is an absolute credit to the barnsley branch and Barclays. Thankyou”

“I had a wonderful experience. I visited the branch with a few concerns, and everything was efficiently sorted out. The staff displayed a high level of professionalism and patience. Highly satisfied with the service provided.”

“I Set up a children's saving account up yesterday with the help of a great guy called Martin who explained everything from the thread to the needle, I walked away a very happy customer ..please pass on my thanks to Martin and wish him all the best for the future”

“I've banked here from the early 1980s and never had any problems with the service. Called in for advice on my fixed bond that is due to mature. I am looking for a better return on my investment. Unfortunately, the staff can only advise on an ISA that I already have. All other investment opertunatis I was told they can't give advice. I was shown the website to visit to pick the best option for myself. If you're not an IT wiz kid or banking expert,then how do you know what the best options are? I always thought if I'm ill go to the doctors for advice so I would expect to go to my local bank for financial advice, seems that's no longer an option. Let's be clear the staff at the branch are very good and away very helpful whenever I have an issue. This is clearly VM Bank trying to drive account holders online. I've taken advice from elsewhere and will be moving the fund to ensure a better return on my investment.I will continue to bank with VMB because of the branch staff.”

“The best bank I have ever been with, the staff at Barnsley are absolutely awesome people very helpful and caring polite and respectful, the security is absolutely amazing also, I would easily recommend this bank to everyone, thank you for being so kind and cool with me much love and respect to u all and all the workers everywhere in the company ❤️ ❤️ ? ? ?”

“This is a great building society.The service is amazing and they cannot help you enough.Summertime 2023 the company gave back to the people who bank with them and received £100 in to their accounts which is unique because other banks and societies do not do that either.I fully endorse this building society”

“Would like to thank Debbie and the rest of the staff at the Barnsley branch, for their excellent service in sorting out all the issues I have had over the years and giving me advice when required whilst being a Leeds customer.I've always managed to be able to talk over the phone without being in a qué and sort out my finances with them unlike like other banks / building societys, and every time the staff have been helpful and polite.Well done and thanks ?”

“Just a note to say what a lovely friendly bank this is. My experiences with my own banking together with my brother have been top class, so patient and nothing seems to be too much trouble..spot on.”

“Went into the Barnsley branch today and the customer service from Tess (I think her name was) and the manager was amazing! Definitely 5*. They could have said there was nothing they could do in the unfortunate circumstances but both went above and beyond to help. The best customer service I have ever received by a mile!”

“Whenever I've been the staff of the counters have been helpful and patient and really taken the time to get issues resolved. The service has been five star but there are a few issues. The obvious one is the queues which are a real problem, there always seems to be an IT problem with at least one of the counter terminals (which doesn't help with the queues) and there's a pretty much total lack of privacy at the counters.”

“ So much more polite than my home branch in Huddersfield. A very 'Can Do' attitude to help a customer withdraw funds at short notice. Overall I felt a valued customer. As it should be. ”