Thank you to Carl for being one of 8 O2 store members who actually was willing to help me. I’ve been to 4 other stores who all said their systems are down and to ring 202… of course themuns at the call centre say you can’t do it over the phone and need to go into O2… I was passing by and tried my luck and I was... read full comment
September 2023
Shop is an absolute disgrace, have been trying to resolve contract and bill issues for days, they give me misleading information which another shop confirmed they have made mistakes. The manager mark was incredibly rude and hostile towards me, this guy shouldn't be in customer service it felt more like a school room than... read full comment
September 2023
I was in Kennedy store on Wednesday evening regarding issues with Samsung phone. Extremely bad customer service and bad advice. Went to forestside for second opinion who were much better. Stay clear of Kennedy centre as could cost you money
Pop in to O2 Shop Belfast - Kennedy Centre and check out our award-winning O2 Refresh contracts, giving you more flexibility and more ways to make your plan perfect for you. Don’t worry if you want to go contract free, you’ll still get plenty of perks. Perks like earning cash back when you top up with O2 Rewards. And the brightest bits of O2, like tickets to see some of the biggest acts in town, 48 hours before general release with Priority. We’re here whenever you need us. Whether you want advice on the latest gadgets or help setting up your new device. Plus, grab great deals and special offers on the latest devices like iPhone 13 and much more.