Went in on a weekday to discuss my account and an account I have POA on. I don’t mind waiting, but when the member of staff dealing doesn’t understand or is unable to help- not great service. Time to switch bank I think!
January 2025
Why are the agents there if they can't give advice on which account I can open?
June 2024
Excellent Customer Service. A big thanks to Margaret Kearns and the staff at Santander Prescot for her help today.
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.
