Easy ordering and collection process, but the positives end there. If you ever have a problem with what you've bought, the willingness to help is less. The staff set their own terms and its a case of take it or leave it. Overall customer care that the retailer is meant to provide is lacking and you will be left out of pocket!
January 2025
Quite literally the worst customer service I have ever experienced.
I purchased a Samsung TV from Argos on 11/01/25 at 15:04.
Having 3 other Samsung TV’s I am more than familiar with the set up process, however the new TV it did not connect to WiFi despite the other TV’s all being on my home network.
Hayley the manager was rude, unprofessional and wrong. Ordered two bedsheets online and received a notification to collect. Got home, opened the package and there was only one bedsheet. Argos online then sent a notification that the second sheet was ready, but it was too late so I made other plans and asked for a refund... read full comment
