Had great service here in the past, but one visit recently that has made me never want to go back.
DO NOT buy pet clothing from this shop - they don't tell you you can't exchange it if the product is too small or big. They were rude and unhelpful - and that was the management.
October 2016
Went in to claim my birthday reward with my membership card. Was told that the reward was a 10% discount, no different to the normal student discount. Hardly a reward...