Jewelry Stores in Liverpool, Merseyside

“Awesome customer service!! Jackie was the staff member who I dealt with, couldn’t recommend her calm customer service approach enough, she was thorough, helpful & advised me on how best to look after the product I bought. She repaired my watch quickly & effectively. Fantastic - 10/10.”

“We came to look at Wedding rings, Louise was very helpful. Showed us the rings available, suggested what would go well with my engagement ring. We were so made up with the advice that we ended up buying my ring. Great service, lovely friendly staff nothing was any problem. Louise is a very welcoming lovely lady who gave her time and expertise to use and gave us time and space to discuss everything between my future husband and myself and said to give her a call when we were ready with any decision. We call her and Louise explained everything about the time scale, warranty, extra warranty etc. Totally amazing keep up your good work and Thank you again for making us feel very welcome and at ease in making our decision.”

“Just been into the shop in Liverpool to take my Brietling watch for a new battery. The lady was so nice and very professional. She explained everything to me and sorted it all out. I had a terrible experience in Goldsmiths in Liverpool so will be taking all my business to Beaverbrooks in future. Excellent customer service.”

“Myself and my family have been fortunate enough to have been able to buy 2 watches now and have always had the best customer service from Alex. Always so attentive, caring, helpful and friendly. Honestly couldn’t ask for a better experience. Would 100% recommend, a pleasure to shop there. Please pass on my comments :)”

“Me and my partner came in today to choose our wedding rings, we were mainly served by Caz but Heather was super helpful too! They were both lovely, we hadn’t gone in looking to buy that day - but it just shows what great customer service can do, I left with a beautiful ring!I wasn’t sure what style would look best with my vintage ring, but they picked the perfect one. Super happy!”

“Took a very delicate broken chain with initial V to be repaired. Was not hopeful as so delicate but he did an amazing repair & literally cannot see the join. So grateful as sentimental item. Thank you so much! Highly recommended”

“The Death and 3 of Swords Tarot Charms in Sterling Silver are truly enchanting! Their impeccable craftsmanship beautifully captures the essence of the Tarot cards.Beyond the charms' exquisite designs, the excellent customer service impressed me. Although there was a minor mix-up with my order, the issue was promptly resolved with utmost professionalism.These charms now hold a special place in my jewelry collection, serving as powerful reminders of strength and emotional healing.Highly recommended!With warm regards,A Happy and Grateful Customer ?”

“I experienced excellent customer service from Shannon Rose. She listened to what I wanted to purchase, and was very helpful and friendly making my decision. Shannon went above and beyond my expectations regarding an issue with an older piece of pandora jewellery that I didn't expect. The best customer service I have ever had”

“I wanted to give my wife a necklace on our first wedding anniversary and I had selected 2 necklaces from their shop online. When I went there I was wearing my work clothes with safety boots cause I had a plan to go work through it. The staff I encountered was Charlotte she denied having the necklaces on their store which I had chosen online and said they don’t have anything on that price range and I again asked so she suggested me some other but those were double the price and I said I wanna have that one and her face turned wonderful I mean she looked happier than me. Even if I was looking poor guy she didn’t go on my looks she was awesome. My wife loved that necklace. Thanks Charlotte.”

“I didn't go looking for anything special but I looked in the window and saw a chain our granddaughter would love so got it to put away for Christmas staff were nice and helpful”

“Excellent service and a very warm welcome from all the staff. Decided to take a look inside after seeing the beautiful Patek Philippe watches in the display windows. Thank you to Phil for allowing me to get hands-on for the first time with a Patek watch and even educating me about both Patek Philippe and Boodles itself. Was even provided a Patek brochure to take home. Definitely recommend.”

“Visited 4/2/24 for a replacement silver chain for a pendant of which I snapped. I was served by cashier AC.The lady could not I’ve been more helpful. She took time to match as best she could to the chain I snapped and treated me as if I spending £800 not £8.Thank you, will be returning to buy more jewellery.”

“I'm not really into fashion jewellery but if when I want something a bit different then I go to Accessorize. They have a huge range of jewellery which is displayed clearly in sections of themes and colours, making it easy to find the perfect item. They have an excellent range of items for the holidays such as sunglasses, sarongs, hats and bags. They are not the cheapest you will find in the city centre but they are of a good quality and will last longer than cheaper alternatives. The staff are friendly, welcoming and very helpful. They are more than happy to suggest something for you if you are a bit lost in the massive choice available here.”

“Got our wedding rings from here. High quality jewelry with reasonable prices. Nice staff, been there a few times over the last few years but staff are always different people for some odd reason.”

“One of the best place to go with young girls... my eldest of 11 always spends her money her... my youngest loves all the cute and fluffy stuff available here too... my eldest has had her ears pierced here and I believe the price and product were brilliant.”