Where can I start? The customer service team at this place is purely shocking. No respect for the customers at all especially the manager. Came here to return something as it wasn’t working properly. Only works for a certain amount then it doesn’t. Explained this to them and they weren’t having it. Why would I waste... read full comment
January 2024
Thurmaston branch has fantastic items and very good sales. However, the customer service from the people who work there is appalling. Just plain rude and unhelpful for the most part.
December 2023
Had issues with my shower mixer. Thermostat had a leak. I rang the store spoke to store manager Russell. He was very understanding and professional. This was the second time i had the same issue and on both occasions received excellent service from Russell. Top Man.
At Wickes you'll find quality DIY and trade products that will help you complete your home improvement projects. From kitchen and bathroom design to gardening and decorating projects; Wickes has the right tools, services and advice to transform your home.