Went in there trying to open up a joint account and they said they took a photo copy of our IDs and said they would open the account. Now 1 week later and I called them and the people there said there is no application and they had nothing.
June 2022
Awful service. Went in for a joint account and the assistant told us we would need a full credit score, I asked if that would be a soft or a hard score (we both had a full account), she replied “there’s no such thing as a soft score. I also asked why a credit score When we were both customers and she replied “have... read full comment
November 2021
Went into their Fishergate branch this morning and was greeted by a most obnoxious little clerk. I wanted to know why the bank was not sending me out a new debit card despite my old one expiring over a month ago. The spoilt brat started rambling on about maybe it's because I don't use it enough and all the while retaining... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.