Banks in Preston, Lancashire

19 locations found near Preston
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“Outstanding customer service. Travelled an hour and missed the opening by 5 minutes. As I walked from the building the gentleman opened the door and asked if I wanted to come in as they would reopen for me. You simply don’t get this level of customer care anymore. Very impressive.”

4.1Good9 Reviews

“I visited the Preston branch on Wednesday, the service was excellent, I was looking to close an account and was struggling, the man who I think it was the manager, was really helpful”

3.3Good6 Reviews

“I went in to virgin money preston I had a problem about my mums late account n Richard was very helpful for me he helped me sort out my problem and was so helpful with me one happy customer”

3Average8 Reviews

“Good customer "care", however lack of understanding of basic services by staff is something I encounter frequently here unfortunately. I have issues that they haven't been able to resolve 14 months later despite of continued referral from a staff to another.”

2.3Poor42 Reviews
2.8Average4 Reviews

“Frazer and mo helped myself and my partner set up an account. No pressure was placed on us. I've dealt with Frazer for years and he ls very informative and goes above and beyond to help”

2.5Average6 Reviews

“On a main thoroughfare with no dedicated parking but roadside places available. Small compact building with a few till windows to serve you. Staff friendly and welcoming.”

2.4Poor7 Reviews

“I went into Barclays in Preston for help with my mum's bank account and met Sue and Hazel. They were both extremely helpful, friendly and kind. Fantastic customer service. Thank you Sue and Hazel.Lynda Young”

2.1Poor18 Reviews

“I spoke in the bank to a guy called Jacob about a issue that I've been trying to sort out for 2 months regarding a substantial amount of money. The guys on the app chat said they sorted it after multiple messages and I waited 24 working day I rung to be told they app guys didn't do anything after multiple conversations to be told I'm sorry ill sort it but it'll be another 24 working day. I wait, ring. Get hung up on when I'm being polite, transferred back to the start with the options. I go to the bank direct, I spoke with Jacob, after realizing how complex my issue was took me to a booth. Spent genuine time to take care of the issue and showed he was on it. Within 3 days I had my money back plus compensation for the stress so thank you for resolving my issue and going above and beyond to help. Put my faith back in Natwest!”

2.1Poor16 Reviews
2Poor10 Reviews

“Kayleigh is amazing she amazing she sorted out my bank after garstang road was very unhelpful twice same person defo will b using fishergate from now
Thank u Kayleigh”

1.9Poor14 Reviews

“I always find the staff really helpful whenever I call. Co Op bank has excellent customer service compared to others I have used in the past. It's also great speaking to staff based in the UK when I call. Many companies in the UK use contact centres abroad and I struggle to understand their accent, I find this frustrating. Great to see Co Op providing jobs in the UK! I would recommend Co Op bank to friends and family.”

2Poor1 Reviews
0Na0 Reviews

“This particular branch has pleasant and efficient staff, but the Nationwide as a building society is no better than all the others and their tv adverts annoy me intensely”

0Na0 Reviews

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