If you’re going to close all the local branches, ensure you have adequate staff on the floor in the central branch you’re having people commute to! One person serving the counter with 8 people waiting and 1 person serving other customers with 4 people waiting! Over half an hour now! Lunch break is now finished!!
December 2024
Bank was closed due to power cut overnight. Very polite large note on door. I was able to speak to a member of staff though, at the entrance. So despite being thwarted I was given useful, polite advice. Pleased my bank still opens on a Saturday, usually.
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