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“Very helpful assistant this morning paid cheque in for me, friendly and welcoming. Unfortunately didn't get her name was only member of staff about 11ish, thank you ⭐⭐”
“Tunbridge Wells branch.Alison was great very helpful and polite answering all our questions, opened account so easy and quick (unlike Santander told go online guy sounded like a machine so unhelpful we walked straight out) walked into Metro Bank what a difference, a refreshing experience so glad to deal with real people we didn't have an appointment, seen within 5 minutes even thanked for waiting. Thank you”
“Well 3 stars not good enough now its not the branches fault that they close earlier it could be lack of staff or finance but whatever Halifax Tunbridge Wells have friendly staff and a great manager I was served by Vivien who is always a delight a lovely lady ? lol.I mean this is a helpful team unlike Natwest.”
“Friendly & great customer service from the staff at this branch. Had issues with my mobile banking & they were able to resolve it in a very timely & pleasant manner.”
“Excellent service from Mrs Vaguna. Vaguna showed the utmost care and guided, in an extremely cordial and understanding manner, through the process of unlocking the account. Thank you. Fantastic job ???”
“The lady that dealt with me was super helpful. Think her name was Jo. She helped me close my RBS account and was really friendly and polite. We bonded over our banking experience and I left feeling really satisfied with my service. Thank you.”
“Really helpful staff. There are self serve machines in here and rarely much of a queue to use them. If you get to talk to a member of staff, they are really nice and totally helpful.”
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“Sadly I forgot to ask the name of the chap I spoke to today at the Tunbridge Wells branch but he was so very helpful and put me straight through to Susie at HQ who helped me above and beyond the call of duty... It is a five star rating from me. Thank you!”