Banks in Crawley, West Sussex

“Customer Feedback: Barclays Crawley Branch

I often visit my local Barclays branch in Crawley, and I must say the entire team is always incredibly helpful. Every time I walk in, I feel genuinely welcomed and treated like a valued guest.

In particular, Polly and Diane stand out for their exceptional customer service. They are always friendly, knowledgeable, and ready to offer helpful advice when needed. Their professionalism and warm approach truly make a difference.

A big thank you to the whole team—keep up the great services!”

“Have been involved with David and Lime Consultancy for the past 3 years and have found them very helpful and understanding. They have been a great help in raising the correct finance to suit our small but rapidly growing Business. Will always talk to David before anyone else.”

“I had a fantastic experience with Harpreet at Santander. He was incredibly knowledgeable, patient, and thorough in explaining the various products and services available. What stood out most was how he took the time to understand my needs and clearly outlined how I could make the most of my existing accounts and future options.

Harpreet didn’t just provide information he offered insight and practical advice, which really helped build my confidence in managing my finances more effectively. It's rare to find someone who combines expertise with genuine care, and Harpreet absolutely delivered on both.

Highly recommend asking for him if you're visiting the branch — a true asset to Santander.”

“I had the first visit to their Crawley branch couple of weeks ago. Impressive building, convenient location. Staff was amazing, helpful and very polite. I got all my issues solved. Thank you guys!”

“Today, at this branch, I have been helped by the loveliest, most knowledgable and efficient bank employee ever. It was such a smooth and pleasant visit. Thank you ?”

“Rachael was incredibly helpful when I went into branch regarding a closed account. Honestly, I was dreading the experience based on previous bank experiences, but the whole process was straightforward and I was in and out in no time. Thank you!”

“Late review. We were given great service since last year when we opened an account and it comes with fantastic travel, breakdown insurance package and family mobile phone cover too. Setting the account was a breeze, assisting us all the way through. Thank you.”

“After visiting some other banks in Crawley, I was really lucky to come across this Halifax Branch. Just only half minute speaking with the agent (don´t know his name...) I realized I was in the right place. I fixed everything in just only one day and I really appreciate because due to the COVID-19 and my personal situation I was in trouble. Thanks a lot. (On behalf of Fernando Marcos Dominguez)”

“Disgusting customer service. Wanted to withdraw a sum of money, got bombarded with questions as to what the money was for and that they wanted to see invoices/quotes for items being purchased. Not too sure how I can provide this until I have actually purchased the item! I came prepared with my ID but they still wouldn't allow me to withdraw the money. They said they were only trying to protect my interests but why bombarded me with questions as to what the money is for (which is none of your bloody business) what is it to you what I want to spend my money on! you can protect my interests by confirming my Id and going through security. I will be looking into closing all my accounts with NatWest and transfering my money to a bank that will allow me access to my money”