Banks in Gravesend, Kent

“I opened an account with the help of Zarka on Monday 5th June. She was informative, helpful and professional. She is so personable and friendly and she is a credit to your branch. Thanks Karen Gibbins”

“This bank is a Gem, can’t fault, very friendly staff, especially Beatrice. They always up to date with current interest rates, and treat customers with respect and curtesy.If you like a traditional bank with modern accessibility- this is the Bank.”

“I would like to say thank you to sylvie read Julie Daniels n nina bogan for all the help they gave, they was above n beyond when we didn't have a clue with power of attorney or the computer side of things,If any problems need sorting any of the above will happily help .Gravesend branch”

“I have been dealing with Sarita re closing my account (which was not straight forward.. She is a great asset to the branch and I hope she gets the recognition she deserves. She is calm, friendly, efficient and very patient. Thank you Sarita.”

“I went into your Gravesend branch today to withdraw some cash and I thanked the kind lady on the front reception desk. She was ever so helpful and really pleasant to talk to. She showed me the amazing instant access savings account which I took up on the spot, even going so far as to help me through the process which took less than a few minutes. Her manager was present with the biggest smile I’ve ever come across. I felt that I’d come home upon entering the branch. I believe the lady in question is called Kuljit or Kaljit. She was so polite and friendly and I’m truly grateful to her for the magnificent customer service provided. With kind regardsGary Dunkley”

“I popped in to pay a large bill and was unable to do this on the app. The staff were friendly and very helpful. Denise in particular helped me set up biometrics as it hadn't worked at home. She gave me tips on how to set it up, where to look etc. Thank you for your support”

“I would like to thank staff especially Russell who dealt with opening an account for me where other branches failed due to giving me incorrect information!!! Russell kept me calm and management finalized with a positive result. I'm a happy new customer. Thankyou.”