Banks in Gravesend, Kent

“I was served by a lady called Zarka and the service was exceptional, she helped me complete everything I needed to do! The Gravesend branch is always been warm and friendly and makes me feel very relaxed whenever I need help managing my money”

“Being a customer of more mature years I do find technology
something of a challenge. So on going into the branch with an
issue on my Secure Key I was was pleased to be welcomed by
Sarita whose cheery and pleasant nature was a welcome sight.
She soon had the problem solved which was a relief to my confused brain. So I would like to thank her very much for her excellent service and help. And in the words of Simon Cowell,
Its a Yes from me.”

“I would like to thank staff especially Russell who dealt with opening an account for me where other branches failed due to giving me incorrect information!!! Russell kept me calm and management finalized with a positive result. I'm a happy new customer. Thankyou.”

“This bank is a Gem, can’t fault, very friendly staff, especially Beatrice. They always up to date with current interest rates, and treat customers with respect and curtesy.If you like a traditional bank with modern accessibility- this is the Bank.”

“I would like to say thank you to sylvie read Julie Daniels n nina bogan for all the help they gave, they was above n beyond when we didn't have a clue with power of attorney or the computer side of things,If any problems need sorting any of the above will happily help .Gravesend branch”

“Always someone lovely to speak to. 99% of the staff are helpfull and knowledgeable. Great team. I hope our Gravesend branch never closes! Thankyou Mo for helping my mum out today.. you made it painlessly easy.”

“I went into your Gravesend branch today to withdraw some cash and I thanked the kind lady on the front reception desk. She was ever so helpful and really pleasant to talk to. She showed me the amazing instant access savings account which I took up on the spot, even going so far as to help me through the process which took less than a few minutes. Her manager was present with the biggest smile I’ve ever come across. I felt that I’d come home upon entering the branch. I believe the lady in question is called Kuljit or Kaljit. She was so polite and friendly and I’m truly grateful to her for the magnificent customer service provided. With kind regardsGary Dunkley”