Potentially Fatal Customer Service! I tried to return a six month old air fryer to the store with an intermittent power fault and was treated like some sort of scamming thief! I had proof of purchase but because they couldn't 'see' the fault they completely refused the return. I contacted customer services by email and... read full comment
March 2024
I tried to support for years to save High Street vs online, even if it meant paying more. Sadly unable to anymore as totally dishonest regarding returns policy on electrical items. Amazon have a far more honest approach.
March 2024
A lady called Brooke at the Charlotte Tilbury counter was absolutely excellent, and made my mother in law feel so at ease! Thankyou so much.
John Lewis is a chain of British department stores operating throughout the United Kingdom.
John Lewis Greenhithe is located in Bluewater Shopping Centre in Stone, outside of the M25 Orbital motorway.
This store comprises four floors covering fashion, homewares, furniture, technology and more. It has a wide range of services and facilities on each floor including a Waitrose Foodhall, Ori Caffe , Personal Styling , Home Design, Nursery advice and a Bureau de Change. You can also book beauty treatments with a range of brands including the Clarins spa on the ground floor.
