Rubbish customer service. Website is not working properly. Plus have not received my order yet!. They use hermes for delivery and its the worst company to use. Tried tracking and website is automated customer service.
May 2021
Do not order from here. I've been waiting nearly a month for an item but the worst bit is that no one is responding to my requests for updates/information. I've never had such a bad experience with a retailer before. Will never order anything from here again and advise anyone else to avoid them.
February 2021
Like a lot of people, it seems, I've not received my trainers even though I paid 6.99 for a sunday delivery too. Cant get through to anyone. Live chat is a machine, doesn't recognise my ref number so 'goodbye' and no phone number to ring. Would be nice if someone from Foot asylum could contact me.
