“Mark & SpencerKensington High StreetLondon W8I cannot express enough gratitude for the outstanding service I received from Rose, Christina, and Lidith at the M&S department store, specifically in the women's clothing section.Rose's dedication and attention to detail were truly remarkable. She took the time to assist me with my specialized questions regarding finding items made of 100% cotton, going above and beyond to ensure I found exactly what I needed.Christina's expertise in fittings and measurements was a game-changer for me. After decades of uncertainty, Christina provided personalized care tailored to my individual needs. Her professionalism and kindness made me feel confident and supported in every step of the process.And then there's Lidith, whose infectious positivity and genuine willingness to help brightened every visit to the store. Her gregarious nature and unwavering helpfulness exemplify the exceptional customer service that sets M&S apart from the rest.Thanks to Rose, Christina, and Lidith, I now understand the true meaning of customer-centered service. Their dedication to meeting my individual needs, coupled with the quality of M&S products, has solidified my loyalty to the brand. I simply cannot imagine shopping anywhere else.Mark and Spencer should be proud to have such outstanding representatives in their women's wear department. Thank you, Rose, Christina, and Lidith, for exceeding my expectations and making every shopping experience a delight. You truly rock the world of customer service!”
“We know what is it for but we don’t know how to shop in it .First go to second floor because the best goods and cheapest are there.Second try to ask the seller or helper for the original bags and documentation they have it.Good luck”