Department Stores in Bayswater and Paddington, Greater London

“YASIN SUPER HELPFUL, AMAZING CUSTOMER SERVICE AND VERY PATIENT AND KIND, WILL BE RETURNING BACK FOR MORE PRODUCTS. FAST SERVICE AS WELL AND HANDLED MY COMPLICATED RETURN VERY WELL.”

“Went into the store to purchase some clothes and was attended to by an amazing member of staff Hannan. She really provided me with an excellent service and is a credit to Marks and Spencer. I used to work at this store 30 years ago when I was at uni, and it's been nearly that long since I've been here. Hannan has effortlessly contributed to yet another pleasant memory of this branch with her friendly demeanour, smile, and her knowledge regarding the items I purchased. Keep up the great work.”

“Visited for a Sparks flower arranging event. Impressive looking offices in a lovely waterside location. Looked after extremely well with free-flowing Prosecco and canapes on arrival. Watched a florist make 2 floral arrangements which we then had to try and copy. Pleased with my efforts of a narcissus table display and a rose bouquet and even happier when we able to take them home. Well impressed!”

“For a Marks and Spencer store, this is actually quite a large food hall, sorry no clothing section but this is in a train station. Luckily there are clothing stores nearby but this has to be one of the better M&S stores out there. It’s best to come here at lunch time but there is just enough food for a picnic dinner in the station, but not a great amount of choice as the food inside is just the leftovers for the day. Food here is still expensive for a supermarket but is still cheaper than the restaurants.One of the staff members was kinda rushing people into a decent sized self serve checkout, while another staff member came immediately when we told the checkout machine that we wanted a 40p bag. Staff are quite inconsistent with professionalism.P.S. this store is so close to getting a 3 star review but because I liked the size of the store for a train station M&S store, it’s four stars.”