Went to Robert Dyas Harrow on 5th Jan to send a DHL parcel and received very efficient service.I had come from Rymans who were awful and couldn’t complete my request, so it was refreshing to see a staff member who knew what he was doing. I wanted to make a change to my online DHL order and it was done with no fuss and... read full comment
December 2023
Bought a kettle there. Used it a couple of times and realised it gave off a really bad plastic smell. Tried to return it and they wouldn't take it because "it's been used". Makes me almost wish I had told them it wasn't used at all, as pretty sure they wouldn't have been able to tell. Ridiculous return policy and staff... read full comment
November 2023
On my visit yesterday the assistant manager Laurence was very helpful, he was an example of how customer service should be handled
Here at Robert Dyas we have almost everything you need for your home and garden, from kitchen electricals and cleaning appliances to gardening equipment, DIY tools and ironmongery. It's a range that encompasses the new, the rare and the necessary, as well as hundreds of great products from household brands. Services available here: Transfer money virtually anywhere in the world with Western Union and send packages and documents worldwide from the DHL Service Point at this store.
Other Information
Products and services: Electrical Supplies, Power Tools, Plumbing Supplies, Timber Supplies, Electrical Appliances, Garden Furniture