Henry was incredibly helpful and efficient. He processed my refund quickly and made the whole experience smooth and hassle-free. Great customer service!
June 2025
Always well stocked
May 2025
At around 16:45 on 23/05/2025, I visited the St Ann’s Boots store in Harrow to request a refund. A staff member named Henry assisted us and was polite, but said he couldn’t process the refund due to a system issue. Another female staff member came to help but said the same thing, adding we needed a reference number... read full comment