I had to sort out my account here today. It was not a straightforward piece of business, but Violet was incredibly helpful, knowledgeable, professional and friendly as well. She was superb and deserves to be commended on her customer service. A very big 'thank you' to her for the way she dealt with us.
June 2025
Great building society, I have banked with them for over 10 years. Staff are helpful, knowledgeable and friendly in all branches I used across the country. Banking with them is easy and smooth.
March 2025
A good service experience here. Evie helped me to quickly sort out all my questions and issues.
Nationwide Building Society Brighton West Street is the UK's best high street banking provider for customer service because we put our members' needs before our profits. We offer a range of savings accounts and ISAs, mortgages, current accounts, loans, credit cards, and insurance - for all life's needs. You can use our online, mobile, and banking services of if you prefer speaking face-to-face, pop into your local branch.