Banks in Brighton, East Sussex

“After opening a student account and having issues aswell as wanting to shut down an older ISA, Jess helped me out and was absolutely lovely! Couldn’t have asked for better service”

“Lovely staff. It was clean spacious smelt really nice tooOpening an account for my daughter was very straightforward and the lady was very funny great sense of humour”

“Lianne was cheerful , professional , knowledgable and so very helpful. She was able to help me achieve both my requests with the minimum stress and the maximum efficiency. Well done and absolutely a 5 star performance Thank you.”

“I had to sort out my account here today. It was not a straightforward piece of business, but Violet was incredibly helpful, knowledgeable, professional and friendly as well. She was superb and deserves to be commended on her customer service. A very big 'thank you' to her for the way she dealt with us.”

“What local branches used to be like. When I called the phone number (the normal, local phone number) a human being answered - a courteous, articulate human being. I made an appointment to see a colleague of hers called Lloyd, and Lloyd saw me on the day appointed exactly on time. Lloyd too was courteous and articulate as well as being extremely knowledgeable and helpful. Stellar!”

“Just wanted to thank Charlie and her team for their help this afternoon. They went above and beyond to help me with my enquiry and were friendly and welcoming the whole time. I could not appreciate their time more. Thank you”

“I hadn't visited a physical bank branch in quite some time, but I recently stopped by the Santander branch in Brighton and was really impressed by the warmth and helpfulness of the staff. From the lady who approached me while I was in the queue to the gentleman behind the counter, everyone was so friendly and eager to assist. I also appreciated how patient and considerate they were with an elderly customer next to me—it was great to see such excellent service!”

“I have banked with this bank for many years and was recently contacted by Isabella, a member of staff at the Brighton branch to review my accounts. She was very friendly, but professional. She guided me patiently through the various current and savings account options without being pushy and I am very happy with the choices I made. I had to phone her back as I had a query and it was so nice to phone on a landline which was answered by a person straight away, without having to go through all the automated options first. I am an older person and remember that this is how business used to be done a very long time ago. Thank you.”

“The best and most comfortable bank I have ever been in. Superbly organised and with attentive staff and comfortable seating. Recently refurbished, it is 21st century banking at its best”

“A good banking service with great executives who try to help you and solve all your queries. A great experience till now right from opening the account and learning about account management and internet banking and banking and solutions when needed. HSBC bank has lived UpTo the expectations.”

“A few teething problems when transferring my business bank account from HSBC, (expected as HSBC were involved) but absolutely love Metrobank! It’s got a really European vibe which is refreshing as it’s open planned branch is welcoming and the staff treat you like a human being. The opening hours make it so handy to pay in when you work for yourself and they don’t rob you blind like the other UK banks with hidden fees. HSBC could really take a leaf out of Metrobanks book!”

“Want to leave this review specifically for the assistance one of the managers, Jonathan, offered us today with opening a bank account. I believe he was covering from another branch outside of Brighton but he was very polite, patient and guided us through the application carefully. Even though high street banking is somewhat dying that human touch is still essential at times.”