Deposited money into card machine outside after closing, only for the machine to break and not return the deposited notes. Absolutely horrendous
August 2023
As a bank Santander hasn't really failed me - but this particular branch hasn't been very good. Ever.Staff not particularly knowledgeable, and when I didn't realise they had closed early, a woman came to the door as I was looking in and asked if I had an appointment. When I said no she just closed the door in my face and... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.