“What local branches used to be like. When I called the phone number (the normal, local phone number) a human being answered - a courteous, articulate human being. I made an appointment to see a colleague of hers called Lloyd, and Lloyd saw me on the day appointed exactly on time. Lloyd too was courteous and articulate as well as being extremely knowledgeable and helpful. Stellar!”
9AM - 4:30PM
House 54
Building Societies
“I had to sort out my account here today. It was not a straightforward piece of business, but Violet was incredibly helpful, knowledgeable, professional and friendly as well. She was superb and deserves to be commended on her customer service. A very big 'thank you' to her for the way she dealt with us.”
“After opening a student account and having issues aswell as wanting to shut down an older ISA, Jess helped me out and was absolutely lovely! Couldn’t have asked for better service”