Generally we love John Lewis. We have purchased our living room furniture, electronics, fragrances, etc. Sadly it seems one area is repeatedly lacking.
I am not sure what the issue is but just about every time I visit John Lewis to purchase something from the jewellery section. I feel ignored or staff in the past... read full comment
September 2025
Experience buying a coffee machine was lovely- the Nespresso employee attending us was wonderful, she was so friendly and helpful throughout. Would definitely recommend going in store to make purchases as the experience was wonderful.
August 2025
Some of the items I bought were of poor quality...not what I expect from JL ?
John Lewis is a chain of British department stores operating throughout the United Kingdom. John Lewis Cambridge is located in the Grand Arcade shopping centre on Downing Street. The branch covers fashion, beauty, technology, a home department and more. There’s a range of facilities and services available on each level including an Elemis Spa Pod, Clarins Skin Spa, an Espresso bar and Personal Styling. Pop in and ask a Partner for the latest workshops, tasters and classes happening in-store, or otherwise check the website and What’s On page for local events near you.
