Department Stores in Cambridge, Cambridgeshire

“Staff was super sweet regarding handling a situation with a product my friend and I were purchasing, and despite the wait, Raf (who was at the till), was being very nice about it all.
So, thank you!!”

“Always fab finds in here at good prices! Set over 3 floors there is so much stuff to look at! Staff are friendly and helpful and plenty of tills so you don't have to queue for long!”

“A weird and wonderful place both at the same time. Sometimes I can find gifts and other times I'm just left wondering why some company would manufacture such things. However, it's clean, quite calm but maybe not enough staff allocated to the cash desks. Car park seems adequate.”

“Adjusted Sizings

It has been forever since Primark became the market leader of the town centre.

I know, it's all because Next's products are double the price than Primark's. Similar quality, why pay extra?

But still, Next has its competitive side.

Take jumper dresses as an example, Primark only provides basic colours like beige, grey, black and white.

Maybe double the price, Next has some exclusive colours in jumper dresses.

Maybe there's limited sizes for everything. But it's the only company that provides petite and tall in the store. Customers can get a rough idea about their sizes then order stuff online.

As a reminder, I think the sizes have been adjusted quite a lot over the years. Better try them in store before ordering online.

Since most of the shops of Grafton area were closed down, including Next, this town centre one is the only Next store that left for the Cambridge tenants......”

“Good Service Company but......The staff are nice and efficient every time I take my internet orders. Efficient and reliable delivery time too.The environment is always clean and tidy. It's a company under strict management.A company provides a different brands too. Unfortunately not all of the brands has good quality.Too many brands that makes browsing the Next's website extra difficult and exhausting.”

“All the essential food you need.\\nWould be good to see more loose fruits yo buy.\\nI only wish shop would use less plastic and offer plastic bags alternatives.”

“For about 10 years we have been coming to Cambridge at least a couple of times a year ... and both my wife and I always find something interesting to buy at John Lewis”

“went into the shop to purchase a gift for my friend who’s pregnant as well as myself at the moment. was served by russell at the tills, he was absolutely exceptional with how friendly his customer service was! he asked if the baby items for me, i explained they were for my friend and he congratulated us both on our pregnancies and had a lovely little chat. one of the best experiences i’ve had at a shop in a long while, keep up the amazing work russell!!!”

“Always love M/SThis one not so good food areas greatBut can never fine ladies clothes or houseHold stuff is in a different shopIf you don't know cambridge like us where is it”

“Been a while since I purchased anything from The White Company, the last bath mat lasted so long. Got an extra large grey bath mat, just what I needed. Lady who served us was excellent”

“I would like to commend a lovely girl called Flo. Who really helped my mothering law when shopping for girly things. She really looked after her and I felt she was in good safe hands.”

“Stopped in store on way home from work during heat wave to get a fan for my pregnant partner. Was greeted as walked in by a young lad behind the counter (harrison) I honestly can't rate his customer service higher. Start to finnish A star”