Brilliant service. Looked after from start of appointment. Problem resolved with a replacement device. Switchover from old to new monitored and delivered. All with care and a smile.
January 2024
Firstly, as with all Apple stores this is very busy! We went in to buy two Watches and were standing around a while before I grabbed the attention of one of the few staff members, who informed me I needed to join a virtual queue via another specific staff member. That was a bit annoying. Quite a lot of people in the reviews... read full comment
January 2024
Outright appalled with Apple. Went into their store to the Genius Bar today to diagnose my AirPods Pro issue, which after researching is in fact a manufacturing issue with products made before 2020.Since it’s a manufacturers issue I half expected them to replace the pods - or give a discounted price for replacement. Instead... read full comment
