Electronics in Redditch, Worcestershire

“Excellent service both times we've visited the store from a great team. Special mentions to Mitch, Helen and Sophie who were all super patient and really helpful with us being techno dinosaurs (oldies) Very happy with my new phone! Thank you guys!”

“Great place and the staff are nice especially the manager Mark. They are poliye and the store is the best stocked even better than Birmingham. The store is clean and very tidy. Well worth a visit. The staff are friendly and knowledgeable and very helpful.”

“Had a wonderful experience in store today, Cerys served my daughter and made her feel at ease as she could clearly see that she was struggling with going to pay. Cerys made my daughter feel comfortable enough to engage in a full conversation with her, Cerys was extremely polite and so easy to talk too, so lovely to have someone so welcoming. The staff in the Redditch store are always welcoming and helpful, I’ve had many lovely conversations at the till with other members of staff too.”

“Outstanding Customer Service – Thank You, Andy!

I had an absolutely brilliant customer experience today, thank you, Andy!

I came into the store looking for roof bars after mine had broken just two days before I was due to go on holiday. I was advised to speak to Andy, and I’m so glad I did – he completely exceeded my expectations.

Andy spent over an hour with me, patiently answering all my questions, checking stock online, and exploring options for the three vehicles I have access to. Throughout the entire process, he stayed focused on finding a solution while maintaining a warm, empathetic, and approachable manner.
What impressed me most was that Andy didn’t just say, “we don’t have the stock” and send me on my way. Instead, he went above and beyond to make sure I left with a clear plan and peace of mind.

Andy is an absolute asset to Halfords, and his dedication and customer service deserve recognition. Five-star service all the way, thank you again, Andy!”

“They have been doing a lot to help my husband out with the electric bike he bought, used four or five times and the battery went faulty. It's been in the cupboard for weeks and Halfords Perth are not getting things sorted out. Shaun at the head office, customer services has helped us out. My Husband got a full refund on his electric bike at last. Thank you Shaun.”

“I sure do miss volunteering in this place since I had enthusiasm with electrical equipment since I was a teenager, even though how stressful some jobs there I had can be. Rearranging POS labels, pictures and mirrors and stocktaking are the positive sides when volunteering”