Have been a Barclays customer for nearly 50 years ......1st visit today - total shambles.2nd visit (2 hours later) - better customer service, but could not do all transactions.Bring back Barclays in Ludlow !!!
July 2023
Dropped in to make a transfer, but it was above the limit available via ATMs, so had to wait for member of staff. Details taken and asked to wait for a member of staff to be free, but 25 minutes later still nobody had appeared. Finally the one visible staff member finished with her customer then picked the nearest person... read full comment
March 2023
Nothing but issues with this bank over the last 6 months then this morning ended it for me. I was in discussing a payment I had been given for my deceased mother, it wasn’t in my name. Rather than trying to explain things in a compassionate manner, I was told that because this person wasn’t in ‘existence’ anymore…... read full comment