Terrible customer service. I attempted to use an online service when this did not work I went into branch as I was told walk-ins were available, they told me once there otherwise. I booked an appointment and was told I would receive a phone call a day prior to inform me of what was required for my appointment. I brought... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.